This industry-first innovation marks a significant step towards improving the inclusivity and accessibility of banking services for customers with visual impairments.
The introduction of the Braille account opening forms, deposit, and withdrawal slips demonstrates the bank’s commitment to financial inclusion, aligning with Sustainable Development Goal (SDG) 10 of reducing inequalities and Principle five of the Ghana Sustainable Banking Principles (GSBPs).
Dr Peter Oben-Asamoa, the Executive Director, GBU speaking during a meeting between the Officials of the Bank and the Union, where samples of the forms were presented to them, said UBA had shown the way in the industry.
He said inclusivity was a major focus, and UBA Ghana had shown that they were truly thinking about blind and visually impaired persons.
“This initiative will significantly improve the independence and confidence of visually impaired individuals in managing their finances,” he said.
Dr. Obeng-Asamoa said independence was crucial for visually impaired persons, adding that “when disability sets in, one loses a great deal of independence, meaning they cannot do things on their own time and must depend on others.”
He said the initiative by UBA Ghana was a significant step for the banking sector, adding that “I have visited many places but have never heard of Braille account opening forms.”
He urged other banks to emulate UBA’s example, paving the way for a more inclusive and equitable society.
Mr Peter Dery, Head of Retail & Commercial Banking at UBA Ghana, said the Bank was proud to lead the way in creating accessible banking solutions for all our customers.
“Our Braille account opening forms testify to our dedication to inclusivity and our commitment to breaking barriers in the banking sector,” he added.
Mr Henry Nii Dottey, the Head of Marketing and Corporate Communications, reassured the Union of the Bank’s commitment, saying, “at UBA, we are dedicated to ensuring that all our customers, including those who are visually impaired, have equal access to our services.”
“We will continue to provide inclusive, accessible, and innovative financial solutions that empower everyone to achieve their financial needs with confidence and ease.
He said as a Bank with a keen interest in inclusion, they believe that financial institutions have a pivotal role in building an inclusive society where everyone can thrive and achieve their financial goals.
The Braille account opening form demonstrates UBA’s commitment to diversity, equity, and inclusion, and sets a high standard for banking institutions to follow. It’s a step towards creating a more inclusive and equitable society, where everyone can thrive and reach their full potential.
The forms have been approved by the Bank of Ghana and will be available in all Banking Halls of UBA nationwide to assist visually impaired customers.
