The ECG Tema Region operates nine districts, namely Tema South, Tema North, Nungua, Ashaiman, Afienya, Juapong, Krobo, Ada, and Prampram.
Ms Sakyiwaa Mensah, the Public Relations Officer of the ECG Tema Region, told the Ghana News Agency (GNA) in an interview that the company had created a WhatsApp group chats for all the districts having assembly members, traditional leaders, and other community leaders, who share information on outages in their various communities.
Ms Mensah said the stakeholder platforms had impacted positively on the work of the ECG, saying that “these platforms offer valuable support in that some take pictures of broken, tilted or weak (at the base) poles; they inform us of sagging lines and give us locations so we can attend to these.”
She said, “some are in rural areas and bushes, and the stakeholders share whatever problem they see, thereby enabling us to attend to the issues faster.”
She said her outfit had constantly called on the public to help them protect the company s installations, as a lot of its items were in public spaces.
“These WhatsApp groups and the information shared also mean that the stakeholders and community members have heard from us and are helping us to keep our network in check,” she said.
The PRO said there were instances where customers would not have power supply due to faults within a small section of the distribution system, “and this, especially, makes us appreciate our stakeholders the more for the support and information sharing, as we are able to sort out such problems.”
Ms Mensah commended the stakeholders for their continued support while urging them to continue to support ECG, hold it accountable, and inform staff of important issues relating to electricity distribution in their localities.
GNA
